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PRIVACY POLICY
The Information We Collect
Roadside Genius - The Roadside Assistance Marketplace receives, collect and stores any information you enter on our website, app or provide us via third parties or in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. In addition our app and sites use Cookies; Precise location permissions; Phone permissions; SMS permissions; Storage permissions; Call permissions; device information; email address; phone number; first name; last name; city; ZIP/Postal code; state; address; company name; unique device identifiers for advertising (Google Tracking & Google Analytical Data); Data communicated while using the service; app information; device logs.
Details of data collected are listed on this privacy policy.
How We Collect Information
When you visit or conduct a transaction on our website, app or any of our third party partners, as part of the process, we collect personal information you give us such as your name, address, phone number, credit card info, physical location, vehicle information, email address m, ETC. Your personal information will be used for the specific reasons stated below only.
Personal data is provided at will by the user and through the usage of the app, website or third parties.
All data requested is mandatory and failure to provide the information requested will prevent us from providing our services.
If Users are unsure about which data is mandatory or have questions about the use of their information they are welcome to contact our admins.
Users are responsible for any third-party Personal Data obtained, published or shared through this application and confirm that they have the third party's consent to provide the Data to the Admins.
Why We Collect Your Information
We collect such Non-personal and Personal Information for the following purposes:
To provide and update you with our services,to make calls and texts comfirming your service requested;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
To update visitors or product updates.
To prevent Fraud
How We Store, Use, Share & Disclose Your Personal Information
Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Visit Wix's Privacy Policy
Our company app is hosted on the GoDaddy platform. GoDaddy provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through GoDaddy.com data storage, databases and the general applications. Godaddy stores this data with encryption and SSL certification to ensure your data is safe. Visit GoDaddys Privacy Policy
The Data is processed at the admins operating offices and in any other places where the parties involved in the processing are located.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
We may share your personal information with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
Processing credit card payments
Completing service requests
Serving advertisements (more on this topic below)
Performing analysis of our Services and customers demographics
Communicating with you, such as by way email or survey delivery
Customer relationship management
Security, risk management and compliance
Recruiting support and related services.
These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services.
We will also disclose your information to third parties:
in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your information may be among the transferred assets.
How We Communicate With You
We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed to contact you based on legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
Email
Text (SMS) messages
Telephone calls
Messenger applications (e.g. WhatsApp, etc.)
Phone calls or text messages.
IWe are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.
If you make use of a service that allows you to import contacts (ex. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information for the requested service. If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at admin@geniusroadside.com
How We Use Tracking Tools
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. When you access the Application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
Internet-Based Advertising
Additionally, we may use third-party software to serve ads on the Application, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
Website Analytics
We may also partner with selected third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,] [Mixpanel,] [Piwik,] and others], to allow tracking technologies and remarketing services on the Application through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Application, determine the popularity of certain content, and better understand online activity. By accessing the Application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you must not use our apps,websites or services.
Geo-Location Information
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
‘Do Not Track’ notifications
Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may visit www.allaboutdnt.com.
Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Opting Out
If you don’t want us to process your data anymore, please contact us at admin@geniusroadside.com.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions About Our Privacy Practices or This Privacy Policy
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions about our Privacy Practices or this Policy, please contact us @ admin@geniusroadside.com.
Terms Of Service
Conditions of Use
By visiting this site, you are agreeing to our Terms Of Service. Every time you visit this website, use its services, or make a purchase, you accept the following conditions. Therefore, we urge you to read them carefully. If you do not accept our Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Terms, you should immediately discontinue use of our Website.
Definitions
The terms “us” or “we” or “our” refers to Roadside Genius, the owner of the Website.
A “Visitor” is someone who merely browses our Website, but has not registered as a Member.
A “Member” is an individual that has registered with us to use our Service.
Our “Service” represents the collective functionality and features as offered through our Website to our Members.
A “User” is a collective identifier that refers to either a Visitor or a Member.
Privacy Policy
Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
Intellectual property
You agree that all materials, products, and services provided on this website are the property of Roadside Genius its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute Roadside Genius's intellectual property in any way, including electronic, digital, or new trademark registrations.
You grant Roadside Genius a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.
License to use the website
You have a non-exclusive, limited, non-transferable, and revocable license to use the materials available on this website. The materials may not be used for any other purpose, and the license gets terminated the moment you stop using the website.
Communications
The entire communication with us is electronic. Every time you email us or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements, and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
Links To Other Websites
Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. Roadside Genius has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.
Applicable Law
By visiting this website, you agree that the laws of the Indiana, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Roadside Genius and you, or its business partners and associates.
Comments, Reviews, and Emails
Visitors may post content if it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content must be free of software viruses, political campaign, and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content.
When you post your content, you grant Roadside Genius non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.
User Account
If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.
Revisions and Errata
The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete, or current. Roadside Genius may make changes to the materials contained on its website at any time without notice. Roadside Genius does not, however, make any commitment to update the materials.
Disclaimer
The materials on Roadside Genius website are provided “as is” Roadside Genius makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Roadside Genius does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
Indemnity
You accept defend, indemnify, and hold safe Roadside Genius, its affiliates, and their corresponding officers, directors, agents and workers, from and against any claims, actions or demands, including without limitation affordable legal, accounting, and other provider charges, affirming or resulting from (i) any Content of most material You offer to the Site, (ii) Your use of any Content, or (iii) Your breach of the terms of these Terms. Roadside Genius will provide notice to You promptly of any such claim, match, or case.
The Roadside Genius website serves as a venue for Individuals to purchase distinct services or products. Neither Roadside Genius nor the Site has control over the quality or fitness for a particular function of a product. Roadside Genius likewise has no control over the accuracy, reliability, completeness, or timeliness of the User-submitted details and makes no representations or warranties about any info on the Site.
Updates
The last update to our Terms of Service was posted on 10/30/2020